MonteKristo (“we”, “us”) collects only the personal data needed to deliver and operate the systems we ship to clients, plus the analytics needed to improve montekristo.co. This page explains what, why, and for how long.
What we collect
- Site analytics: Plausible, privacy-first, cookieless. Aggregated page views, referrers, viewport. No personal identifiers.
- Form submissions: name, email, company, revenue band, what is broken. Sent to our CRM (GoHighLevel) and email.
- Diagnostic call recordings — only with explicit verbal consent at the start of the call.
- Voice agent demo — the throttled live demo on /services/presence#voice-chatbots records the call audio + transcript for 7 days for tuning. Not retained beyond that without engagement.
Sub-processors
Full sub-processor list at /about/trust. The most relevant: Vercel (hosting), Plausible (analytics), GoHighLevel (CRM), Anthropic + OpenAI (LLM APIs), Retell (voice).
Retention
- Form data: until you ask us to delete it (immediate on request).
- Voice demo audio: 7 days.
- Engagement client data: per the MSA / DPA you sign.
- Backups: 90 days encrypted.
Your rights (GDPR + CCPA)
Email privacy@montekristo.co to access, correct, port, or delete your data. We respond within 7 days.
Children
montekristo.co is a B2B service. We do not knowingly collect data from anyone under 18.
Changes
We update this page when something material changes. The “Last updated” date at top tells you when.